Privacy Policy

1.1 Information You Provide

When you create an account, purchase a subscription, or use our Service, you may provide:

• Account Information: Name and email address when you register.
• Authentication Data: Login credentials or information provided through supported authentication providers.
• User Preferences: App settings, preferences, and configurations you choose.
• Communications: Information you provide when contacting us for customer support or other inquiries.
• Transaction Information: Information associated with your purchases or subscriptions. Payment card information may be processed directly by our third-party payment provider rather than stored by SuperSit.

1.2 Information Collected Automatically

When you use SuperSit, we may automatically collect certain information, including:

• Usage Data: Information about how you interact with the Service, such as features used and general usage patterns.
• Technical Data: App version, operating system, device type, and related technical information.
• Performance Data: Crash reports, diagnostic information, and error data, where applicable and permitted.
• Application Data: Certain settings, preferences, progress information, or other data required to provide features of the Service.
• Subscription Data: Information necessary to determine whether your account has an active subscription or purchase.

We aim to collect only information reasonably necessary to operate, maintain, secure, and improve SuperSit.

1.3 Webcam and Posture Data

This is important.

SuperSit uses your webcam to analyze your sitting posture in real time.

Webcam processing is designed to happen locally on your device. Specifically:

• Local Processing: Webcam images are processed on your device using on-device AI for posture detection.
• No Webcam Transmission: Webcam images and video used for posture monitoring are not transmitted to our servers for posture analysis.
• No Webcam Storage: We do not intentionally store or record your webcam images or video.
• No Human Access: We do not have access to your live webcam feed through SuperSit's posture monitoring functionality.
• No Selling of Webcam Data: We do not sell webcam images, video, or posture footage.
• Posture Analysis: SuperSit may generate posture-related information locally, such as whether your posture is detected as good or poor, in order to provide real-time feedback.

If SuperSit collects any aggregated or anonymized statistics about your use of the posture features, those statistics will not include your webcam images or video.

You can revoke webcam permission at any time through your operating system's privacy settings. Doing so may prevent SuperSit's posture monitoring features from functioning.

1.4 Information We Do Not Collect

Through SuperSit's posture monitoring functionality, we do not intentionally collect or store:

• Webcam images or video recordings.
• Your live webcam feed.
• Detailed body images.
• Facial recognition information.
• Detailed body measurements for identification purposes.
• Your physical location through the posture monitoring feature.
• Contacts or address book information.
• Payment card details stored directly by SuperSit where payments are processed by a third party.

We may use information we collect to:

• Provide, operate, and maintain SuperSit.
• Create and manage your account.
• Process and manage subscriptions and purchases.
• Provide customer support.
• Send important service-related communications.
• Improve the performance, reliability, and functionality of the Service.
• Develop new features and products.
• Understand general usage patterns.
• Detect, prevent, and address fraud, abuse, security issues, and technical problems.
• Diagnose application errors and crashes.
• Comply with applicable legal obligations.
• Protect the rights, property, and security of SuperSit, our users, and others.

We do not use webcam footage to build advertising profiles or sell it to third parties.

If you are located in a jurisdiction where data protection laws such as the General Data Protection Regulation (GDPR) apply, we rely on appropriate legal bases for processing your personal information. These may include:

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.

SuperSit may use third-party service providers to operate parts of the Service.

These providers may include services for:

• Authentication
• Cloud infrastructure
• Database storage
• Payment processing
• Analytics
• Error monitoring
• Customer support
• Email communications

Important

Third-party providers may process certain information on our behalf only as necessary to provide their services.

Our posture-monitoring webcam processing remains local to your device and is not sent to third parties for posture analysis.

The exact third-party providers used by SuperSit may change as the Service develops.

Our website may use cookies and similar technologies for purposes such as:

• Essential Cookies: Required for basic website functionality and security.
• Analytics Cookies: Help us understand how visitors use our website.
• Functionality Cookies: Remember certain preferences and settings.
• Marketing Cookies: Where applicable and permitted by law, may help measure or improve marketing campaigns.

Where required by applicable law, we will request your consent before placing non-essential cookies.

6.1 Where We Store Your Data

Information collected by SuperSit may be stored using third-party infrastructure providers.

Depending on where you are located and which services you use, your information may be processed or stored in countries other than your country of residence.

6.2 Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include:

• Encryption in transit.
• Encryption at rest where supported by our infrastructure providers.
• Secure authentication mechanisms.
• Access controls.
• Limited access to personal information.
• Security monitoring and maintenance.
• Software and infrastructure updates.

However, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.

6.3 Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Service, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods may vary depending on the type of information.

Webcam images and video used for posture detection are not intentionally stored by SuperSit.

Depending on your location and applicable law, you may have rights concerning your personal information. These may include:

• Right of Access: Request information about the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal information.
• Right to Restrict Processing: Request that we limit certain processing of your information.
• Right to Data Portability: Request your personal information in a commonly used, machine-readable format where applicable.
• Right to Object: Object to certain types of processing, including processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent where processing is based on consent.
• Right to Lodge a Complaint: Lodge a complaint with your applicable data protection authority.

We will respond to valid privacy requests within the timeframe required by applicable law.

To exercise your rights, contact SuperSit through the support contact provided on our website.

We may need to verify your identity before completing certain requests in order to protect your account and personal information.

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended. Depending on applicable law, these rights may include:

• The right to know what personal information we collect and how it is used.
• The right to request deletion of personal information.
• The right to correct inaccurate personal information.
• The right to opt out of certain sales or sharing of personal information.
• The right to limit certain uses of sensitive personal information, where applicable.
• The right to non-discrimination for exercising applicable privacy rights.

We do not sell your webcam images or video.

We also do not use webcam footage from SuperSit's posture-monitoring functionality for targeted advertising.

California residents may exercise applicable privacy rights by contacting SuperSit through the support contact provided on our website.

Your personal information may be processed or stored in countries outside your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

Where applicable law requires safeguards for international transfers, we will use appropriate legal mechanisms, which may include:

• Standard Contractual Clauses approved by the European Commission.
• Transfers to countries recognized as providing an adequate level of protection.
• Other legally recognized transfer mechanisms.

SuperSit is intended for users who are 18 years of age or older.

We do not knowingly collect personal information from individuals under 18.

If you believe that someone under 18 has provided personal information to us, please contact us through the support contact provided on our website.

If we become aware that we have collected personal information from a person under 18 in violation of applicable law, we will take reasonable steps to delete that information.

We may update this Privacy Policy from time to time. When we make changes, we may:

• Post the updated Privacy Policy on this page.
• Update the "Last Updated" date.
• Provide additional notice where required by applicable law.
• Send an email notification for significant changes where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of SuperSit after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, where permitted by applicable law.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SuperSit

Founder: Waqas Shafiq

Email: support@supersit.app