Contact us
We're here to help.
Have a question about SuperSit? Need help getting it set up? Something not working the way it should?
Just reach out. We'll get back to you.
What can we help with?
Technical support
Having trouble installing SuperSit, connecting your camera, or getting posture detection to work? Tell us what's happening and we'll help you figure it out.
Billing & subscriptions
Questions about your subscription, payment, free trial, cancellation, or refund? Send us a message and include the email associated with your SuperSit account.
Feedback & ideas
Have an idea that would make SuperSit better? We want to hear it. SuperSit is still being built, and many of its best improvements will come from people actually using it.
Found a bug?
Something broken? Tell us what happened, what you were doing when it happened, and what device or operating system you're using. Screenshots are helpful too.
Just want to say hi?
That's welcome too. We're building SuperSit because we believe you shouldn't have to choose between building your future and taking care of the body that gets you there.

Built by a human
SuperSit isn't a giant corporation with a support department of 200 people. It's being built by Waqas Shafiq, who created SuperSit because he needed it himself.
So when you email us, you're talking to a real person behind the product. Your feedback, questions, complaints, and ideas genuinely matter.
Before you send us a message
For the fastest response, include:
- The email associated with your SuperSit account
- Your operating system (Windows, macOS, or Linux)
- What you're trying to do
- What went wrong
- Any relevant screenshots or error messages
Please do not send passwords, payment card numbers, or other sensitive information by email.
SuperSit
Stop sitting crooked. Start sitting super.
Built with care by Waqas Shafiq